Topaz Corporate Care

Why do many of the UK's top companies and public bodies entrust their Toshiba laptop repairs to Topaz?

The reason is quite simple...

"Personal Service"

When you contact Topaz you are speaking to a Toshiba trained service agent, not a call handler in an offshore call centre. Every repair is allocated to an individual service agent who will keep you informed of its progress through our workshop.

Topaz is a Toshiba Authorised Service Provider uniquely dedicated to servicing and repairing Toshiba notebook PCs and is one of very few service companies in the UK to be authorised by Toshiba for component level repair.

All our customers can benefit from our single vendor strategy, the skill and focus of our Toshiba accredited engineers through lower repair costs and a lower cost of ownership in the long run.

Many of our corporate customers have been with Topaz since we started in 1999. So if your organisation relies on Toshiba laptop computers, you can rely on Topaz to look after them:

credit account facilities
collect and return service
technical support
direct access - no telephone queuing

These benefits are in addition to our standard Topaz Care package which includes FREE fitting of upgrades, such as memory and hard drive, when the laptop is in for repair.

If you would like to discuss how Topaz Corporate Care can help your organisation maintain its Toshiba laptop computers, please call Steven Trigg on 0844 800 2835.

The Topaz Service Promise...

Topaz is the UK's leading repairer of Toshiba laptop and notebook computers. We are a Toshiba Authorised Service Provider and service only Toshiba computers.

"For upgrades and repair,
in or out of warranty, you can entrust your Toshiba to Topaz"

Warranty Repairs

TOPAZ will use its best efforts to repair your faulty laptop within 3 business days of the day following its receipt, subject to parts availability. This is an enhancement to the normal Toshiba warranty terms and conditions. Collect & Return (inc packaging) within mainland UK is included free of charge.

Non-Warranty Repairs

TOPAZ will promptly repair your laptop at competitive rates, subject to parts availability.

If required, TOPAZ can arrange collection from any mainland UK location. Same day collection if requested before 12 noon. There is a nominal fee for this service

And..

We will fit memory, wireless network or any other hardware upgrade that you require, FREE OF LABOUR CHARGE whilst your laptop is in for repair, subject to parts availability.

We will keep you informed of the repair status at all times.