Customer Feedback Form

Topaz is constantly striving to improve its levels of customer service and, as part of this effort, we value and respond to feedback from our customers and potential customers. Please complete the form where indicated below.

Your name:*
Company:
e-Mail Address:
Repair reference (if applicable):
How would you rate the overall level of service? (1-5):*
Does the service meet your expectations? (1-3):*
How do you rate our help desk? (1-5):*
How do you rate the repair work? (1-5):*
How do you rate our web site? (1-5):*
What additional services would you like to see provided? (a) Packing carton supply:
(b) Online job booking:
(c) Online job tracking:
(d) Managed buffer stock*:
Comments. If you have any additional comments, please enter them in the space provided:

*Indicates a field you must enter.

*Managed Buffer Stock (business customers only) means that Topaz manages backup units on the client's behalf and supplies on a swap-out basis.

When you have completed the form, click 'Send Details' and wait a few seconds for the form to be processed. Thank you.

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