Service Options

Warranty Repair

TOPAZ will endeavour to repair your faulty notebook computer in 3 business days from the day following its receipt. This is an enhancement to the normal Toshiba warranty terms and conditions, subject to parts availability. Return carriage (mainland UK only) is included free of charge by TOPAZ.

Non-Warranty Repair

TOPAZ will effect a prompt repair of your notebook computer at competitive rates, subject to parts availability. We will keep you informed of the repair status at all times.

Collection

If required, TOPAZ can arrange collection from any mainland UK location. Same day collection if requested before 12 noon. There is a nominal fee for this service.

Supply of Upgrades & Spare Parts

Most Toshiba upgrades & spare parts are available either from our own stock or from Toshiba on a next business day despatch.

Packaging information

Component Level Repairs