The UK's only TOSHIBA exclusive Laptop Repairs specialist

Topaz does not repair other manufacturers' laptops and this allows us to concentrate on being the very best in our class. Topaz is authorised by Toshiba to carry out both warranty repairs and chargeble repairs and we are one of the very few Toshiba service companies in Europe authorised for component level repair.

This means that Topaz is able to offer the most economical repair service for your Toshiba laptop anywhere in the UK.

We can also upgrade your laptop's memory, hard drive, wireless networking, etc. at no additional labour charge while it is with us for repair.

What to do if your laptop needs repair

You can contact Topaz by phone or by completing our on-line Service Request.

Call TOPAZ on 0844 800 2835

Online Service Request form

Normal service hours are 09:00-17:30 Monday to Friday, excluding UK public holidays.  Outside these hours (or if you would prefer us to call you) please complete the Service Request form and we will call you at a time that's convenient for you.

See also: repairs process

How much will it cost?

For repairs outside Toshiba's normal warranty period, Topaz offers a fixed price inspection and labour charge of £90 plus parts & VAT, subject to certain conditions:

1. Fixed price does not include cost of replacement parts, if any, which are subject to availability.  Price of replacment parts will be confirmed, prior to acceptance of the repair.
2. Fixed labour charge is based upon one fault per repair. Additional faults may incur an additional labour charge.
3. Topaz reserves to right to decline a repair, e.g. in the case of significant physical damage by crushing, water or fire damage, etc.

All parts are genuine Toshiba supplied new or exchange parts and come with the full warranty support of the manufacturer.

Why choose Topaz for Toshiba Laptop Repairs?

	Topaz is a Toshiba Authorised Service Provider and is authorised to carry out both warranty and chargeable repairs
	Fixed price labour charge of £90 + VAT on non-warranty repairs (see below)
	Topaz is the only company in the UK that repairs and supports exclusively Toshiba products -a truly specialist support company.
	Fast (3 to 5 days) and reliable repair (98% success at first time fix, measured over the warranty period)
	Topaz is one of a very few Toshiba repairers in Europe to be authorised for component level repair
	Collection and return service available (free of charge for warranty repairs)
	Knowledgeable and courteous help desk support
	Full support from Toshiba in the UK.